The Public Service Transformation Academy is a not-for-profit social enterprise led by RedQuadrant made up of the following partner organisations:


RedQuadrant is an efficiency and transformation consultancy for the public sector. We have a track record of supporting clients to actively grasp the potential of change and focus on producing robust, useful and well-evidenced strategy, whilst delivering effective transformation. We recognise that clear shared outcomes, strategic vision, top level and political alignment are equally critical success factors to effective community engagement for the success of projects.

RedQuadrant has led the redevelopment and launch of the Public Services Transformation Academy and is working in partnership with other key organisations to deliver the Commissioning Academy on behalf of the Cabinet Office.


Whitehall & Industry Group


WIG brings business, government and charities together through an unrivalled range of cross-sector programmes. Our events and networks, leadership programmes and people exchange activities deliver wide ranging business and individual benefits. All these opportunities are open to our membership organisations and some activities are also available to non-members.

We are a charity – not for profit, but for purpose; driven by a team passionate to improve mutual understanding and constructive collaboration between our top leaders. WIG helps leaders in business, in the public sector and in the not-for-profit sector learn from one another. We help them understand how other organisations think, what they do, what makes them tick.

Our members are organisations across business and public service. They’re top FTSE companies and Whitehall departments, charities, universities, local authorities and government agencies. They’re with us because we develop their leaders together. We help them learn together. We help them deliver together.


LocalGov Digital

LocalGovDigLocalGov Digital is a network for digital practitioners in local government with an aim to raise standards in web provision and the use of digital by councils across the country, and to create a digital framework that is flexible enough to respond to local needs.

Our belief is that an overarching and fundamental principle is that local government is and should be ‘open by default and digital by design’.

We’ve done some great things over the past three years like creating a standard for writing digital content, running an unmentoring scheme, running the UK’s leading local government unconference, introducing an online platform to aid council collaboration, creating a standard for digital services in Local Government and running workshops to help redesign local democracy to name but a few.



OPMFounded in 1989, OPM is an independent, employee-owned research organisation and consultancy.

We work with leaders, policymakers, regulators, commissioners and providers – as well as service users and communities – to ensure that services are designed and implemented efficiently, effectively and in the public interest.

We do this through:

  • evaluation
  • research
  • engagement
  • people and organisational development.

Our clients mainly work in:

  • health and social care
  • local and central government
  • the voluntary and community sector
  • infrastructure, utilities and the environment

In January 2012, OPM purchased Dialogue by Design, an organisation specialising in complex stakeholder and public engagement and consultation processes. Together we form the OPM Group, a union of two complementary organisations that share a genuine commitment to improving social outcomes in all the work that we do.

As a wholly employee-owned and socially-minded business, the OPM Group has been at the forefront of efforts to increase staff ownership of public services. And because staff in the OPM Group are also the organisations’ owners, our clients benefit from working with highly motivated employees dedicated to delivering the highest quality of services.



NCVONCVO champions the voluntary sector and volunteering. We connect, represent and support voluntary organisations.

Each day, millions of people make a difference to the causes they believe in through voluntary organisations and volunteering.

This thriving voluntary sector and volunteer movement are essential for a better society – especially in times of challenge and change.

That’s why, inspired and empowered by our 11,000 members, we champion the voluntary sector and volunteering. We do this by connecting, representing and supporting voluntary organisations, from the smallest community groups to the largest charities.

We connect organisations with the people, partners and resources they need to make the biggest difference.

We represent the voluntary sector and volunteering to government – using the best research, we demonstrate their true value and help influence policy-makers.

We support voluntary organisations by generating and identifying the best knowledge and expertise.


Browne Jacobson LLP

BrowneJacobsonPrivate and public sector legal experts, offering clear opinions and straightforward legal advice, whenever and wherever you need it – locally, nationally and internationally. Complex problems – understood, explained and resolved by a single team, across five offices nationally, working together in long term partnership with you – a genuinely different approach. Exceptional service, every time, from experts you trust and costs that reflect what you value in a law firm, not the things you don’t. A place where people want to work and a business actively engaged with our communities and the environment.



E3M logo

E3M is an initiative established to promote and support innovation in the delivery of public services. It brings together two specialist knowledge communities: the E3M Social Enterprise Leaders Business club and the E3M Bold Commisioners Club ( E3M is led by Social Business International Ltd with the legal and consultancy support of public benefit specialists Bates Wells Braithwaite, as its principal founder supporter member, alongside other expert partners. 

Over the past four years, E3M has developed a learning programme based on a series of seminars and roundtables about the key issues for success in developing supplier led public benefit models for public services and new partnership approaches to public service design and delivery. This includes a curriculum including: learning from the E3M supplier perspective, social finance, social value and impact measurement and partnership working between public authorities and social ventures to transform and improve the ways services are organised. 



TSIPThe Social Innovation Partnership (TSIP) is a trusted advisor to public, private and social sector organisations seeking to maximise their social impact. Our vision is a society where the most effective social organisation are able to flourish.

We believe that a strong and dynamic society will take shape when evidence and innovation sit at the heart of efforts to tackle our most persistent social challenges; when:

  • evidence is used to better understand what brings about social change, and
  • innovation is used to find and test new solutions.

Organisations across all sectors are striving to progress in this direction, and face growing pressure to do so - but many struggle to access support that is practical, useful and realistic.

The Social Innovation Partnership exists to fill this gap.

We work with organisations to help them clarify their purpose and what it is they want to achieve. We then support them to develop the systems and skills they need to embed evidence and innovation in their work. With this combination of strategic and practical support, they can measure, communicate and grow their social impact.

We pride ourselves on partnering with ambitious organisations that share in our vision, so that together we can achieve lasting social change.


The Alliance for Useful Evidence

AllianceUsefulEvidenceThe Big Lottery Fund, the Economic and Social Research Council (ESRC) and Nesta have come together in partnership to create The Alliance for Useful Evidence. By championing the need for useful evidence, the Alliance provides a focal point for improving and extending the use of social research and evidence in the UK. In doing so, we work with other organisation in this field to encourage debate, discussion, collaboration and innovation. Our aim is to become the hub for evidence initiatives in the UK, providing a forum for members to share good practice and avoid the duplication of work.

The Alliance is an open access network of individuals from across government, universities, charities, business and local authorities in the UK and internationally. If you are interested in promoting useful evidence in decision making across social policy, whist gaining access to publications and events, and networking with other members join us at The Alliance for Useful evidence.

In 2014, the Alliance began a project, Evidence Exchange, which aims to increase the use of and demand for evidence between the four UK jurisdictions. This is in response to research which found that despite a desire to learn from each other these is limited evidence sharing between the UK nations. In 2015, this project held a series of events and dialogues to share evidence around wellbeing and reducing harm caused by alcohol misuse. These involved policy makers and practitioners from across the UK. Now that this piece of work has come to an end our team members based in Scotland, Northern Ireland and Wales will continue to lead the Alliance’s activities in their respective nations.



CollaborateCollaborate is an independent CIC focusing on the thinking, culture and practice of cross-sector collaboration in services to the public.

We care about outcomes and values, not sectors

Our work actively promotes services to the public that engage government, business and civil society, blurring traditional boundaries and prioritising outcomes over sector preconceptions

We support collaborative citizens

Our starting point is the voice of the citizen, family and community, and our approach will always look for ways to support their capability, independence and resilience.

We work with people who want genuine collaboration

Our clients and partners are people who want to collaborate to deliver better outcomes – we help them to make it happen through different thinking, culture and practice

We offer honest relationships, not pre-baked solutions

Our way of working is different – we believe that the best approaches are co-created; we work hard to convene networks, broker relationships and be ‘comfortable with uncomfortable’

We build readiness and unlock capacity

Our approach is to enable others to find their own solutions; we use independent evidence and diagnostic insight, then build capability in others to make delivery sustainable


Numbers for Good

NumbersforGoodNumbers for Good bridges the world of finance to organisations dedicated to improving people’s lives and helping the planet.

We create financial solutions that allow organisations to fund social and environmental projects and connect investors with opportunities for sustainable financial and social returns.

We work with:

  • Social enterprises and charities. We help socially-motivated organisations to raise capital to help them deliver their social mission
  • Investors. We help investors to create social impact with their capital, not just financial returns.
  • Public sector commissioners. We help commissioners understand how outcomes-based models can be used to improve public services.




Basis believe that most of the problems that the public sector is dealing with have a significant level of complexity.  This complexity differs – it can arise from having to deal with multiple stakeholders, from complex citizen needs, from a need for a cultural or behavioural change, or a complex system of organisations that need to work together.

Often, all these sources contribute to the complexity at the same time.

Basis work to the principle that the most effective way to achieve change is not to spend a vast amount of time analysing and crafting brilliant PowerPoint solutions. It is to analyse, design, implement, and review – but quickly. It is to iterate solutions and put real changes into practice straight away, in a controlled manner. It is about real change – step by step. It follows Kurt Lewin’s dictum that ‘you only understand a system when you start to change it’.

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