Public Service Transformation Academy Programme

We aim to make the Public Service Transformation Academy the leading provider of capacity building programmes including within the following areas:

  • Agile and lean approaches 
  • Appropriate use of evidence and data analytics
  • Capacity building for public service transformation
  • Citizen-led service design for digital and channel migration
  • Devolution - implications and making it work
  • Effective measurement and evaluation, including cost/benefit analysis
  • Navigating complex change
  • Practical training in operational basics of commissioning delivery
  • Social enterprise and social value models
  • Social invesment and other topics in greater depth and application
  • System leadership and collaborative leadership
  • Use of business intelligence and data sharing across organisations 
  • Other central and local priorities


Full details will appear here and in the course listings soon. If you are interested in support in these areas, please email This email address is being protected from spambots. You need JavaScript enabled to view it. now

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