Partners in Surrey are coming together to build systems leadership capability in a new and innovative way, explains Anna Reed and Carmel Millar. Public servants tend to equate leadership development with formal modular training courses which take...

The landscape of employment support for people with common mental health problems is changing. Kim Archer shares details of some of the work taking place to improve the support available. One in 4 of us will have a mental health problem during our...

In the fourth of our blogs on data, Gesche Schmid discusses data standards and outlines the need for a locally led common information infrastructure. As local places differ so will be the data that are created and used to provide local services....

This weekend, 3rd and 4th October, will mark the second Fun Palaces weekend. An opportunity for communities to come together, share skills, make art, discover science and generally have a great time. Fun Palaces' Kirsty Lothian, explains more Fun...

The Service Reform Approach has been developed to help local places navigate the challenging process of service redesign. Helen Nicol outlines what the approach offers Rising demand for public services, changing expectations and less money mean we...

In the first of a new series of articles, Helen Nicol, Gesche Schmid and David Brewer explore how the public sector can unlock the full potential of data. Spurred by a new generation of digital technologies, there is growing recognition in the...

Robyn Fairman explains how Lewisham are working with Lambeth and Southwark on a collaborative approach to localised employment support for residents furthest from the job market. The Pathways to Employment programme team We are three London...

Crowdfunding has proved an innovative way to engage communities in distributing funds to projects across the city, writes Plymouth City Council's Hannah Sloggett. As a cooperative council, Plymouth City Council were looking to distribute the...

Service transformation requires significant changes to organisational and professional cultures. Debbie Sorkin sets out how Systems Leadership can help make this essential, but hard to achieve, change happen. Systems Leadership is a practical,...

Councils need to use their governance and scrutiny systems if their service transformation is going to be successful and sustainable. Ed Hammond from the Centre for Public Scrutiny explains how. At the end of last month, the Centre for Public...

The Network's director Robert outlines how local and central government can build on the experiences of Network places in collaborating to deliver better services. There will continue to be less money available for public services. Demand and...

Over the last three decades investment in drug treatment rose from under £18 million to almost £1 billion. Yet as many as 90% of people on Opioid Substitution Treatment in England are unemployed and entirely dependent upon welfare benefits. Peter...

What is at the heart of the idea to create people-centred services? How do we capture the views and experiences of citizens and understand more fully the role that public services play in their lives? These concerns led to a project commissioned by...

Dr Henry Kippin shares some lessons from Spain where health professionals emabarked on some 'dark work' to create a better connected health system for local residents I spent some time in Madrid a few years back working with a group of clinicians,...

You may well have enjoyed a visit to the City of Bath, with its famous hot springs - of which more later in this blog. You may also have visited our market towns (the City of Bath contains only around a half of our resident population) with their...

Open Policy Making (OPM) is about recognising that top down thinking and decision making no longer can deliver the range of services that people and communities have come to expect in a connected society. At its heart it's about broadening the...

Michael Contaldo shares his experience of being seconded from the Treasury to the Transformation Network and working closely with local partners in Stockport. I joined the Public Sector Transformation Network on secondment from HM Treasury in...

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As the general election approaches, we’re surrounded by debates about the best way of bringing health and social care services together. Last week the government announced the next wave of Integrated Care Pioneers and Labour set out their vision of...

Let me introduce Carolyn and Angela.They run weekly drop-in sessions in their community centre in Billborough, Nottingham. It's a place where local people, many of whom are older people or people with disabilities, can drop in for a cup of tea and...

The Service Transformation Challenge Panel has recommended that the “government provides a single focus for growing the capabilities of public sector leaders via a National Leadership Academy”, but how exactly should this be done? It has been said...

Peter O'Reilly, Assistant Chief Fire Officer in Greater Manchester, writes about the often under-estimated role of fire and rescue services in wider public service reform. It's easy to understand the concept of public sector reform when your...

One of the recurring messages across many blueprints for transforming the delivery of UK public services is the need for more collaborative leadership. Better Bolder Braver The recent ' Bolder Better Braver ' report from the Public Service...

Responding to the Challenge Panel Report , in the Autumn Statement 2014 the government made a commitment to "analyse the cost and outcomes of key groups with multiple needs" and gather evidence about "the best way to help them". The Lankelly Chase...

RSA2020 Public Service Director Paul Buddery looks at public service transformation since the birth of Total Place and assesses what more needs to be done So far, the revolution has been astonishingly low key. Despite massive, virtually...

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For centuries our capital city has been a hub for innovative ideas. Now an exciting new programme called London Ventures is showing how new ways of working can significantly improve our public services, writes Darra Singh London Ventures is a new...

Public servants need to be smarter about embedding digital technologies and big data to deliver more integrated and better local services. Real local service transformation is, as the recent Service Transformation Challenge Panel's report...

The UK could learn something from Canada where the voluntary, charitable and private sectors have a far bigger role in the provision of public services, writes Jamie Robinson I recently returned to the UK, having spent over five years living and...

In my previous blog we looked at what ‘evidence’ is and what we mean by ‘evidence’ in the context of delivering public services, and how this might differ to way the term is commonly used and understood. In this blog we consider one of the most...

In local government, "transformation" is the name of the game at the moment. Transformation is the need to fundamentally redesign services and the way they are delivered from the ground up, looking meaningfully at local need and being prepared to...

In a guest blog post Rob Wilson, Minister for Civil Society, discusses expanding social action and encouraging social investment to transform public service delivery. Read his blog here.