The Goverment Digital Service (GDS) has taken a user focused approach to the commissioning of digital services through the Digital Marketplace, this commisioning case study outlines its impact. The GDS focus on defining suppliers and buyers as...

The Local Digital Campaign have launched a free new digital product to help local authorities respond to social care finance enquires, shifting the emphasis toward digital first and reducing pressure on resources. The Deferred Payment Agreements...

The Local Digital Programme explore the use of data standards as a means to save money in local government As a follow up to our recent blog on data standards, the Local Digital Programme , in the Department for Communities and Local Government ,...

Modernising public services through innovation, integration and localism are at the heart of the government's Spending Review plans. 'A country that lives within its means' sets out the government's key priorities for the 2015 Spending Review,...

Building trust in the use of personal data is the responsibility of every digital stakeholder in the UK. It is a joint effort, which needs to be a focus for the Government, business, academia and the public. This Digital Catapult report shows that...

Though there are many digital government initiatives taking place in local authorities, this Policy Exchange report argues that few are likely to make a significant impact. That is because they are largely fragmented and reinforce inefficient silos...

In the first of a new series of articles, Helen Nicol, Gesche Schmid and David Brewer explore how the public sector can unlock the full potential of data. Spurred by a new generation of digital technologies, there is growing recognition in the...

In the Summer 2015 budget, the Chancellor set out proposals to support enhanced digital services across Local Government. First delivered at a recent Westminster eForum conference , this presentation by Helen Nicol explores options for improving...

When it comes to promoting public service transformation, the Government is not short of challenges – but the November Spending Review could just be the push departments need, says Reform's Andrew Haldenby in Civil Service World. At its best, the...

Identifying opportunities for the government to redesign services to deliver better outcomes for citizens at lower cost was the focus of a joint Reform and Accenture conference on the 16th June. Panellists from the public, private and third sectors...

Cities and businesses can bid for a £10m government fund to revolutionise the way the Internet of Things benefits citizens. UK cities and businesses are being encouraged to apply for a £10m fund in a competition that will revolutionise the way the...

There is no doubt that digital technology will radically change the way that local authorities deliver public services. Mandeep Hothi questions how this change can happen sooner rather than later. Councils are beginning to explore how digital...

Dr Henry Kippin shares some lessons from Spain where health professionals emabarked on some 'dark work' to create a better connected health system for local residents I spent some time in Madrid a few years back working with a group of clinicians,...

Open Policy Making (OPM) is about recognising that top down thinking and decision making no longer can deliver the range of services that people and communities have come to expect in a connected society. At its heart it's about broadening the...

Public servants need to be smarter about embedding digital technologies and big data to deliver more integrated and better local services. Real local service transformation is, as the recent Service Transformation Challenge Panel's report...

The Chancellor has used his Autumn Statement to welcome recommendations from an independent panel on public service transformation. In the Autumn Statement the Chancellor welcomed the recent report from the Service Transformation Challenge Panel...

Across the country local public services are looking at how they can use technology, digital tools and approaches to help not just transform services but to help transform the lives of vulnerable people and families. As part of this drive to...

Report from LGA on transforming local public services using technology and digital tools and approaches.

The Local Digital Campaign aims to bring together all those involved in public service transformation to help them work better together and delivery better, cheaper local digital services that people choose to use.

The website of a network of digital practitioners in local government who design or develop content or services. Resources available such as standards and guides to sharing.

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Stories of best practice in public bodies. Contains practical examples of re-engineering old processes, re-configuring estates, working in new partnerships and employing innovative digital solutions.